Will the booking software lock me into a contract or keep billing after I cancel?
Owners describe contracts that trap them and renewals at a higher price. How OpenTeeSheet's monthly plan, cancellation and data export work.
Updated 2026-10-24. Every quote links to where it was published.
In owners' own words
“the system feels designed to lock you in rather than help you operate efficiently”
“refused any data migration unless we paid 36 months of dues and merchant service fees”
“was automatically renewed at an annual charge, with a significant increase in the cost”
What it is
Lock-in comes in three forms: a contract term, a renewal that changes the price, and data that cannot leave. Any one of them turns a software choice into a multi-year bill.
How OpenTeeSheet does it
| The subscription is monthly. A venue cancels from the Billing section of the dashboard; the terms say no notice period is required and nothing is charged to cancel, and the plan runs to the end of the period already paid. | Pinned by automated tests: marketing-claims.test.ts |
| Every venue pays the list price on the pricing page; there are no introductory prices that change at renewal. | Pinned by automated tests: no-founding-pricing.test.ts |
| You can download a CSV of every booking, with customer contact and amounts, from the dashboard at any time. | Pinned by automated tests: venue-export-dates.test.ts |
Not built or not measured yet
Export after the last paid day is not promised: download your CSV before the plan ends.
What owners report from other tools
Owners reviewing club and space booking software describe contracts with exit terms, data held back until dues were paid, and monthly plans renewed as annual charges at a higher price.
Questions
- Is there a contract?
- No. The plan is billed monthly and the terms require no notice period to cancel.
- Can I take my customer and booking data with me?
- Yes. The dashboard exports every booking, with customer contact and amounts, as a CSV.
- Will the price go up at renewal?
- Every venue pays the list price on the pricing page; there is no introductory price to expire.